To get someone access to CIBMTR systems (FormsNet3, the CIBMTR Portal, and CIBMTR Center Support) the Primary Data Manager will need to add an account in the Network Partner Portal.
If that person will be a FormsNet3 users, they must also be given a role within that application. The center’s primary data manager* or medical director can add the person to the center staff at https://nmdp.service-now.com/partner/. This is generally done using “Create New User”.

Some users may already have NMDP accounts. If the user already exists, you will get an error message indicating that the email is already in the system. You must add a new center association by choosing “Modify User” and then “Add an existing user…” The person can be found in the system using their email address, associated with the new center as applicable, and given a role.

The account will be configured based on the role given to the person in the Network Partner Portal. All users have access to CIBMTR Center Support, CIBMTR Portal Application(s), and may also have access to FormsNet3.
Please refer to the Network Partner Portal Role Reference Guide.

The account takes about an hour and a half to process and applications will be available within two business days or less.

Last modified: Mar 08, 2024