Center Support delivers a transparent, flexible, and service-oriented experience for Centers.
CIBMTR Center Support allows CIBMTR Data Operations to:
- unify multiple processes and tools into one consistent and integrated system
- simplify our Centers experience while expanding support options
- increase internal efficiency and resolve issues more quickly, and drive continuous service improvement with better data and metrics
All questions and requests should be directed to Center Support.
Center Support ServiceNow link:
Once an account is established, all questions and requests should be submitted via CIBMTR Center Support. They will be routed to the appropriate teammates for a response. Questions and requests submitted in other ways, by email, for example, may not be responded to in a timely manner as the team is prioritizing questions and requests that come in via CIBMTR Center Support.