Center Support delivers a transparent, flexible, and service-oriented experience for centers.
CIBMTR Center Support allows CIBMTR Data Operations staff to:
- Unify multiple processes and tools into one consistent and integrated system
- Simplify our centers’ experience while expanding support options
- Increase internal efficiency, resolve issues more quickly, and drive continuous service improvement with better data and metrics
Center Support link: https://nmdp.service-now.com/csm
Once an account is established, all questions and requests should be submitted via CIBMTR Center Support. They will be routed to the appropriate CIBMTR staff member for a response. Questions and requests submitted in other ways, by email, for example, may not be responded to in a timely manner as the team prioritizes questions and requests that are received via CIBMTR Center Support.
Last modified:
Aug 21, 2024