Obtaining Access
For a FormsNet3 user, once the account is created, the person must also be assigned an application user role in FormsNet3. Without a role, the user will not be associated with a center and will be unable to access the Recipient tab in the FormsNet3 application. A new staff member will be viewable in FormsNet3 approximately an hour and a half after the new account request is submitted.
To give someone a role, the primary data manager should find the username in the dropdown in the Security Toolset on the Admin tab in the FormsNet3 application. The username is the first letter of the person’s first name and up to seven letters of their last name (sometimes followed by a number.)
In order to have a center association in FormsNet3, it is necessary that the center’s primary contact assign an application user role in FormsNet3’s Security Toolset. The Security Toolset is found on the Admin tab in FormsNet3.
If no one at the center appears to have access to the Admin tab in FormsNet3, please put a ticket in ServiceNow for assistance.
For the Recipient tab,
Assign the role FN3_REC_DATA_MANAGER unless the person is taking over as the Primary Data Manager.
The Primary Data Manager should be assigned FN3_REC_PRIMARY_DATA_MANAGER.
Per CIBMTR policy, only one person should have the role of Primary Data Manager.
For the Donor tab,
Assign the role FN3_DNR_[Center Type]_COORDINATOR unless the person is taking over as the primary coordinator or is the medical director.
The primary coordinator should be assigned FN3_DNR_[Center Type]_PRIMARY_COORDINATOR.
The medical director should be assigned FN3_DNR_[Center Type]_Center_MD
There are also VIEW ONLY roles for each center type.
Maintaining Access
If your password was set to expire and you did not change it prior to the expiration date, you can use the self-service password reset or contact the Service Desk.
The NMDP Service Desk can be reached in the U.S. at 800-526-7809 ×3411 or (or 1-763-406-3411 outside the U.S.). Representatives are available 24 hours a day, 7 days a week.