Factile offers a variety of plans to meet your needs. You can visit https://www.playfactile.com/accountfeatures to check the different features available for each plan.
How to Upgrade to Pro Subscription?
Here’s how you can upgrade your Free account to any of the Pro subscriptions at any time.
1. Go to the Accounts page and navigate to Pro Subscription.
2. Under Pro Subscription Management, select a plan and your preferred billing cycle.
3. Click Next.
4. You will be redirected to the Stripe Checkout Portal where you can enter your card details. Note: The Stripe Checkout Portal appears for new users or when a user doesn’t have any active plan. Otherwise, the customer portal is used for managing existing subscriptions. By confirming your subscription, you allow Factile to charge your card for this payment and future payments in accordance with their terms.
Note that subscriptions renew automatically and the account used during registration will be charged once a month (or once a year) on the date you signed up. You can turn off Auto-Renew to disable automatic renewal.
You also have the option to receive a reminder 7 days before your subscription is renewed and have receipts emailed to you when your subscription is renewed. Just check the boxes next to “Send Subscription Renewal Notification 7 days prior to auto-renewal” and “Email Me Receipts when Subscription Auto-Renews”.
If you wish to download your invoice or receipt for your payments, you can do so by going to the Transaction History section. Here you can select the billing dates to view your invoices or receipts.
You can download your invoice or receipt in portable file format (PDF) by clicking Download Invoice or Download Receipt.
How to Manage your Subscription
If you are already a Factile Pro user, you can change your subscription to Business pro, update your payment method or credit card details, and update your billing address through the Manage Subscription feature.
Below is a screenshot of the Manage Subscription page where you can update your subscription details. You can also use the Update Plan button to upgrade your subscription or to change your billing cycle.
On this page, you can select your subscription cycle on a monthly, or yearly basis. You can also upgrade your subscription from Home/School Pro to Business Pro.
