Factile offers a variety of plans to meet your needs. You can visit https://www.playfactile.com/plans to check the different features available for each plan.
How to Upgrade to Pro Subscription?
Here’s how you can upgrade your Free account to any of the Pro subscriptions at any time.
1. Go to the Accounts page and navigate to Pro Subscription.
2. Under Pro Subscription Management, select a plan and your preferred billing cycle.
3. Click Next.
4. You will be redirected to the Stripe Checkout Portal where you can enter your card details. Note: The Stripe Checkout Portal appears for new users or when a user doesn’t have any active plan. Otherwise, the customer portal is used for managing existing subscriptions. By confirming your subscription, you allow Factile to charge your card for this payment and future payments in accordance with their terms.
How to Renew your Subscription
Note that subscriptions renew automatically and the account used during registration will be charged once a month (or once a year) on the date you signed up. You can turn off Auto-Renew to disable automatic renewal.
You also have the option to receive a reminder 7 days before your subscription is renewed and have receipts emailed to you when your subscription is renewed. Just check the boxes next to “Send Subscription Renewal Notification 7 days prior to auto-renewal” and “Email Me Receipts when Subscription Auto-Renews”.
How to Download your Invoice/Receipt
If you wish to download your payment invoice or receipt, you can do so by going to the Transaction History section. Here you can select the billing dates to view your invoices or receipts.
Click on the Receipt you wish to download, and the electronic version will open.
Click on “Download Invoice” or “Download Receipt” to download the document in Portable Document Format (PDF).
How to Manage your Subscription
If you are already a Factile Pro user, you can update your plan, payment method, credit card details, and billing address through the Manage Subscription feature.
Below is a screenshot of the Manage Subscription page, where you can update your subscription details.
