Admin-Setting Types- Alert Types is where the Admin user will go to make changes to the templates used to build messages to the client.
You may customize the appearance of how information is displayed by clicking Edit in front of the alert.
After changes are made, click Update to save.
| Event Name | Description | When Called | Warnings |
|---|---|---|---|
| SchoolTerms | This is what is displayed when the school’s terms and conditions are displayed to the parent/customer | Displayed in Initial Online Registration, First time login to the Parent Portal and from School Terms link in the portal | Please leave CompuDance Terms at the bottom which explains our confidentiality of the data and security of financial information. |
| SignUpPassword | This is the email template of the initial communication from the school to the customer after online registration. | Email sent after a student/students are registered. | Do not change [text] in the alert. It will be populated from the system when triggered. |
| DefaultPrintInvoice | This is the layout of the Actual Invoice. An invoice is a final charge create at once with one due date for a student. | This is displayed or emailed as one invoice per page/email from the View/Pay Invoices | There is html code embedded to page break when printing, contact us if the page break is not working. Most schools will use statements instead. Any field in [brackets] will be populated for specific data for that invoice. Compudance can help format if you need assistance. |
| FamilyInvoice | This is the Statement template. You may customize the header only. | It is used when Printing or Emailing statements from the Family Ledger Report page or you can make it individually in View/Pay Family Invoices from the Ledger/Statement tab. | You will need to supply the dates Invoices paid from and Invoices due until in order to create the statement. Do not remove the [bracket fields] in the alert. |
| PaymentReceipt | This is the receipt template that can be emailed or printed. | You have options to print or email after payment is taken. You can also create a receipt later if you go to View/Pay Invoices and click Receipt in the Payment tab. (A statement can also show payment information and how applied. ) | [bracket fields] are populated from the system. The school details on the top can be pulled from the data CompuDance has (default) or you can change the School Name and Contact information to whatever you wish. |
| Class Scheduled/Updated | This is a special notification that can be set if the Student Subscription is linked to a class being scheduled. | This message is automatically generated to a student email when a class is scheduled on the calendar home page. Typically used for privates or classes not on a regular schedule. | There is setup that must be performed for this apert to be triggered. See Student Subscription |
| SchoolMessage | This message can be customized by the school to tell the customer the school procedure after classes are enrolled for a student. | This message is displayed in the Parent Portal after a previously registered student is enrolled in a class. | Schools may have different procedures to secure a class after a previously registered student enrolls in new classes. For example; Some may say an invoice will be sent within 72 hours, others may say audition dates or contact information. |
| LoginQuestion | This is a reminder message for anyone who is coming to the studio and did not yet complete their COVID-19 questions. These types of questions and alerts can be used for other reasons/reminders as needed. | This message is automatically generated when a student coming in that day has not answered the school login questions. | School Login Questions need to be set up prior to this Alert being activated. |
Click the links to see more details on the Invoice and Statement Alerts or Online Registration and Parent Portal Alerts
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