I Have a Problem Importing

Issues with importing files maybe due to:

A. Header is not Right

Make sure the header of the file to be imported is the same with the QRT sheet.

B. Header not Recognised by the System

Some headers might have some names that are not in the database, double check the files and the sheet name. Also for multi-copy QRTs, make sure the header in the import file is exactly the same in the QRT.

C. Number of Rows does not Match the Number of Rows Specified in the Database.

If the number of values exceeds or less than what is specified, then it won’t be imported.

In addition, if you are importing into an interaction or a closed list value cell select overwrite.

You can see the Overwrite Interaction option in the import window.

To import on a text field, select Overwrite Non-Monetary option in the import window and deselect “Consolidate’