Edit Note

Edit note button is available for each note in the Show all notes window and opens the Edit Note window as below:

Editing by Author of the Note
Author of the note can edit it at any stage until it is resolved. All fields can be edited. Only Reporter and Created are read-only.

Note: Summary and Description can be edited by clicking Edit button below each of these fields. After this Summary and Description can be edited and will be saved after clicking Save button.
Changes in all other fields are autosaved.

There are restrictions on what information, and who has the privileges, can be edited for a note:
Editing by Assignee of the Note
Assignee can only reassign note to another user or make it unassigned. All other fields are disabled for editing.

Editing when current user is nor Assignee and doesn’t have NoteAdministrator role.
In this case user can’t edit anything, all fields are disabled for editing.

The only thing that can be added to note by all users and at any stage is Comments.
Adding Comments to Note is a useful way to record additional detail about an issue, and collaborate with other users. Comments are shown in the Comments tab of the Activity section.

To add a comment type it in the Comment text box using as many lines as you require and click Save. Existing comments can be modified or deleted only by their original author.

Using the History tab in Activity section, you can see the recent changes made to note.

Unresolve Note
Resolving a note takes place in the Show all notes window. However, unresolving a note only takes place within the Edit note window.
In case user wants to unresolve note, he should click Edit button next to the note. Special section at the top of the edit window will be presented.

Once the note was resolved you can edit again according to the previous instructions.