Introduction
Undertakings are used by law firms to record “material” promises made to their customers. This can include a monetary undertaking and non-monetary undertaking.
Monetary undertakings involve holding money in the firm’s client account or a (client specific) deposit account. If, in addition, they agree to automatically pay invoices from the client account, the firm will need to avoid using the undertakings money to settle invoice because, in doing so, they will break the promise made by the undertaking.
Feature management
This feature can be made available to users by enabling feature “(evergreen) Project undertakings”.
Path: Workspace > Feature management > All > (evergreen) Project undertakings
This feature enables undertakings screens in the following paths:
Undertaking types
Paths: Project management and accounting > Setup > Undertakings > Undertaking types
Undertakings
Undertakings become available in both project screens, the project list and project details.
Paths: Project management and accounting > Projects > All Projects> Related information > Undertakings
Setup
Undertaking types
Users can configure distinct types of undertaking according to their business requirements.
Typically, law firms will classify undertakings in the following types:
- Monetary
- Artefact
- Action
Path: Project management accounting > Setup > Undertakings > Undertaking types
Button Behavior
Feature Behaviour
Undertaking number sequence
Undertakings can be created with an identifier. This identifier can automatically be assigned using a number sequence.
Path: Project management and accounting > Setup > Project management and accounting parameters > Number sequence
Functionality
Undertakings can be created from a project. They are available from the projects list and project details screen.
Creating an undertaking
Paths: Project management and accounting > Projects > All Projects> Related information > undertaking
Buttons behaviour
Fast tabs
Undertaking
Discharge
Monetary
When a new undertaking is created, its status will always be “New.” This status will automatically be updated as the undertaking goes through its lifecycle.
Monetary undertakings require the amount and currency to be entered. Once the undertaking is saved, these values cannot be manually edited. Button “Update amount” can be used to update the monetary details.
Update amount
The “Update amount” allows a user to modify the undertaking monetary information if that is required after the undertaking has been created.
This button will only be enabled for monetary undertakings.
Create Actions
Undertakings can be distributed with one or multiple actions. An action is a representation of a distribution and records information about what has been distributed, when and to whom. For monetary undertakings, the amount will be actioned or distributed until the remaining balance is zero.
Actions
Once an undertaking has been actioned or distributed in full, it must be marked as complete. For monetary undertakings, the full amount should have been actioned.
When an undertaking is set as having all the actions completed, its status will change to “Actioned” which will enable user to discharge the undertaking.
Discharge
When discharging an undertaking, a date and the person performing the discharge should be provided. This information will then be recorded on the undertaking.
The status of the undertaking will be updated to “Discharged” as its lifecycle concludes.
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