Overview:
The ‘Project Provider’ participant type was not routing the workflow to the ‘Project Manager’ or ‘Sales Manager’ as expected. Users encountered an error message, disrupting the approval process.
Key features:
Front-End Configuration:
No changes in the configuration. The configuration for the workflow remains the same.
Functionality:
The logic for identifying the ‘Project/ Matter Provider’ has been updated. The system now correctly routes the workflow to the ‘Project/ Matter Manager’ or ‘Sales Manager’ associated with the project/ matter.
Navigation path: Go to Project/Matter management and accounting > Setup > Project/Matter management and accounting workflows > Review timesheet workflow
Impact on existing features:
NA
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