Follow the steps below when approaching a victim.

  1. Plan your approach.
  2. Continue scanning to monitor their location and condition.
  3. Consider if there will be any language or cultural sensitivities when communicating with the victim.
  4. Reassure them as soon as possible and at a safe distance—introduce yourself, ask questions, remind them to breathe normally.
  5. Position available rescue equipment between you and the victim and/or take a defensive position (see Defensive position).
  6. Continue to assess and control the risks.

Follow the steps below if you see a victim go underwater.

  1. Note the approximate location, with reference points if possible, and consider the effect of rips and currents
  2. Signal for assistance.
  3. Perform a surface dive:
    • head-first surface dive when the victim can be seen under the water
    • feet-first surface dive when in unfamiliar murky water.
  4. Give the ‘submerged victim missing’ signal if you cannot find a submerged victim.

Follow the steps below when you reach a submerged victim.

  1. Grasp the victim under the armpits from behind.
  2. Bring the victim to the surface. Push off the bottom if possible.
  3. Signal ‘assistance required’.

Note: Remove any diving weights if the victim is a diver.