Everyone involved in SLS is encouraged to voice their concerns regarding the safety and wellbeing of themselves and other SLSA members. Concerns may be raised in the form of a complaint or report.
Most concerns are initially raised and dealt with at club or branch level, however, there may be some situations in which it is more appropriate to raise a complaint or report with your SLSA state centre.
Refer to the SLSA Complaint Resolution Policy (SLSA Policy 6.06) in the SLS Members Area Document Library or at sls.com.au/childsafe for more information on types of complaints as well as guidelines for each step in the complaints process.
The forms used to raise concern can be accessed at complaints.sls.com.au.