A radio network may become unavailable for a number of reasons, including power failure or faulty equipment. If you’re unsure about your radio’s operation, you may use the following troubleshooting checklist:

  • Check that the radio is switched on and the correct channel is selected.
  • Perform a radio check to ensure that the problem is not isolated to your radio (see Radio checks).
  • Change locations and try again.
  • Report the issue to your patrol captain if the problem persists.


As a backup, phones may be used to contact SurfCom and other lifesaving or emergency services.