You will need to pause and plan to collect as much relevant information about the emergency as you can to help inform your rescue method. You should quickly ask yourself:

  1. What is your emergency action plan (DRSABCD)?
    • What dangers exist at the scene to yourself, others and the victim(s)?
  2. Whom do you need to contact?
    • have you sent for help?
    • what do your local SOPs require?
  3. Do you need assistance?
    • how will you arrange assistance?
    • is assistance nearby?
  4. Can you perform a rescue immediately?
    • what are your limitations?
    • what are you trained to do?
    • what equipment is available?

Use the ‘4 Ps’ to pass on information quickly and effectively when requesting assistance—position, problem, people and progress. Your patrol captain can use this information to:

  • inform your surf lifesaving communication centre and/or support operations, e.g., rescue water craft, offshore rescue boats, helicopters
  • issue instructions to you or other members of your team
  • send for help—ambulance, police, etc.

Check your local SOPs for calling other emergency services.