At the official website Geoline the user finds complete content supplementary to this manual, such as download the latest software updates, training and video tutorials, to always extract the best performance from your system GeoNave.
Whenever necessary, the customer can count on our trained technical teams to resolve issues related to maintenance and supplies of parts and accessories.
Maintenance
When defects or malfunctions are identified by the user in any component of the system GeoNave, it is necessary to call the Technical Assistance team of Geoline, through sending email through the channel support@agres.com.br.
The data must contain the Model, Serial number, Identifier, Application Version, in addition to the customer’s personal data, the purchase invoice, and the report pointing out the defects or malfunctions found in the most detailed way possible.
Our trained technical staff will carry out the evaluation and will contact you as soon as possible, to determine with the customer the necessary actions to solve the indicated problems..
Supplies
In case of need to purchase spare parts and accessories for the system GeoNave, the customer must contact our sales teams through the channels posvenda@agres.com.br or comercial@agres.com.br.
The figure and table below describe the system component codes GeoNave.
Item | description | Code |
---|---|---|
|
Monitor GeoNave | 5001010800030 |
|
Antenna cable GNSS | 4001030100069 |
|
Antenna GNSS with magnetic base | 4001070100030 |
|
Accessory for fixing the antenna GNSS with double-sided tape | 4002020200001 + 4002040100007 |
|
Monitor power cable | 4001030100329 |
|
Battery connection cable, with fuse holder | 4001030100023 |
|
Trio of suction cups of the monitor fixing set | 5001010600001 |
|
Monitor fixing set articulated arm | 2002080100003 |
|
Portable memory | 5001010400003 |