This module allows users to assign responsibility for managing contact groups to specific individuals or roles.
*
Responsibility assignments can be applied to the following contact groups:
- Emergency Contacts
- Key Supplier and Customer Contacts
- External Emergency Contacts
- Regulatory Contacts
Once configured, these assignments become the default for new operational plans associated with the same site, business division, and business line.
*For more information on this type of grid and its features, click here.
Module Features:
- Responsibility Assignment Framework
To add a new responsibility assignment, click the Add button. A window will appear, allowing users to define the assignment scope and designate a responsible user or role for each contact group.
*
The assignment scope is determined using a two-tiered approach:
- Per Site (Mandatory): Assign responsibilities to contact groups based on location site.
- Per Department (Optional): For added granularity, assign responsibilities based on organizational structure:
- Business Division
- Business Line
*To edit an assignment, click the Edit ( ![]()
) button. To review its details, click the View ( ![]()
) button.
- Task Assignment Logic
A. Automated Task Assignment
- When a responsibility is assigned to a contact group, any tasks triggered for that group in the application will be automatically directed to the designated individual or role.
This image demonstrates parallel task triggering, where tasks are simultaneously sent to assigned individuals and roles across four contact groups.
B. Default Behavior for Unassigned Groups
- If no responsibility is assigned to a contact group, no tasks will be triggered for that group.
*While responsibilities can be delegated, the BCM administrator retains full oversight and visibility of all contact groups and their tasks, ensuring comprehensive management.
) button. To review its details, click the View ( 
) button.
Post your comment on this topic.