The Transport Form can be used to associate the technically-oriented transport request with the corresponding ticket or requirement to which it relates. Within ActiveControl, this is referred to as a Business Task.
Although it is optional, it is strongly recommended by Basis Technologies that all Transport Forms be associated with Business Tasks from the very start of the lifecycle of the SAP Transport, as this achieves several benefits:
- Groups together technically separate but functionally-related transport requests that collectively implement the changes necessary to add the business requirement or ticket.
- Allows for the progress and testing of the solution to a business issue or requirement throughout the system landscape to be monitored and reconciled as the solution makes its way through one or more development streams (such as in the case of branched development systems).
- Provides the business context for business users and team leaders involved in the change process (for example, from an approval perspective).
Similar to the Transport Form screen, the Business Task screen is a simple screen that can typically be completed in 10-15 seconds in either the SAPGUI or in the Web Platform, or alternatively, automatically via integrations with tools such as Jira or ServiceNow. The Business Task screen consists of several standard tabs, each containing various standard fields and other functionality. Again it is possible to add custom fields to the Business Task via configuration, and also additional custom tabs if required. It is also possible to make most of the standard fields or custom fields optional or mandatory via configuration.
More information on the process for creating a Business Task can be found in the Managing Business Tasks section of this User Guide.
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