Risk assessment level

Overview

A new feature, Risk assessment level, has been introduced in evergreen, allowing users to assign risk levels to clients and matters. This feature supports organisations in managing and evaluating risk by providing configurable risk levels tailored to their specific needs.

It enhances risk management processes by enabling companies to categorise and assess risk effectively, improving decision-making and matter and client oversight.

Key features

• Customisable risk levels: Companies can define their own risk levels, such as Low, Medium, High, or any other classification, to align with their risk assessment processes.
• Client risk level assignment: Users can assign a risk level to clients, allowing for a customised approach to assessing and managing customer/client related risks.
• Matter risk level assignment: Risk levels can also be applied to matters, enabling tailored evaluations aligned with the organisation’s risk assessment framework.
• Default risk level configuration: Default risk levels can be set for both clients and matters, simplifying the assignment process for new records.

How it works

To configure custom risk levels, navigate to Matter management and accounting > Setup > Risk assessment > Risk levels. Provide an ID and description for each risk level.

Assign a risk level to a client by navigating to the client screen and selecting a value from the drop-down in the Risk Assessment section.

Assign a risk level to a matter by navigating to the matter details screen and selecting a value from the drop-down in the Risk Assessment section.

To set a default client risk level, navigate to Accounts receivable > Setup > Account receivable parameters. Configure the “Default risk assessment level” in the General section. New clients will automatically inherit this default value.

Similarly, set a default matter risk level by navigating to Matter management and accounting > Setup > Matter management and accounting parameters and configuring the “Default risk assessment level” in the General section.