Invoice Unsettlement Scenario
An invoice is initially partially settled, with the remaining balance subsequently provisioned. The user wishes to unsettle the invoice that was previously settled since the settlement was not correct. (e.g., wrong amount settled, wrong invoice settled, etc.)
Initial Scenario
Date | Invoice 1 | Amount |
---|---|---|
01/07/2024 | Settled | 400 |
01/07/2024 | Balance | 600 |
Total | 1000 | |
15/07/2024 | Provisioned | 600 |
After Provision
Date | Invoice 1 | Amount |
---|---|---|
29/07/2024 | Settled | 400 |
29/07/2024 | Provisioned | 600 |
Total | 1000 |
After Unsettlement
Date | Invoice 1 | Amount |
---|---|---|
29/07/2024 | Open | 400 |
29/07/2024 | Provisioned | 600 |
Note: Unsettlement allowed is equal to the original amount settled. After the unsettlement, the unsettled balance can be settled via any mode (e.g., customer payment, settle with credit note, etc.).
Additional Logic
In the customer payment journal and settle transaction screen, additional validation/logic is added to restrict settlement of the invoice more than the allowed value. The amount available to settle is calculated as:
Amount available to settle = Total invoice amount – Provisioned
Screens
- Setup Screen
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