Invoice Unsettlement Scenario

An invoice is initially partially settled, with the remaining balance subsequently provisioned. The user wishes to unsettle the invoice that was previously settled since the settlement was not correct. (e.g., wrong amount settled, wrong invoice settled, etc.)

Initial Scenario

Date Invoice 1 Amount
01/07/2024 Settled 400
01/07/2024 Balance 600
Total 1000
15/07/2024 Provisioned 600

After Provision

Date Invoice 1 Amount
29/07/2024 Settled 400
29/07/2024 Provisioned 600
Total 1000

After Unsettlement

Date Invoice 1 Amount
29/07/2024 Open 400
29/07/2024 Provisioned 600

Note: Unsettlement allowed is equal to the original amount settled. After the unsettlement, the unsettled balance can be settled via any mode (e.g., customer payment, settle with credit note, etc.).

Additional Logic

In the customer payment journal and settle transaction screen, additional validation/logic is added to restrict settlement of the invoice more than the allowed value. The amount available to settle is calculated as:

Amount available to settle = Total invoice amount – Provisioned

Screens

  • Setup Screen

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