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Scrigno PMS Manuale
1
1
Table of Contents
Scrigno PMS Manuale
1
Scrigno PMS Manuale — 1
GP Dati Hotel Service S.p.A
Remote Assistance
Scrigno: exceptions and particularities
Abilita Tecnico
Gestione Autonoma degli Utenti di Scrigno
Stampanti RT e Corrispettivi telematici
Fatturazione con DH e creazione solo XML
< Maschere di emissione documenti fiscali >
< Approfondimenti Partita IVA e Codice Fiscale >
< Ulteriori Approfondimenti >
Electronic Invoicing and adjustments 2021
Adjustments 2021: Holidays Bonus
< Blocco Fatture PA in caso di Rifiuto (stato RI) >
< Fatture verso San Marino >
Gestione Split Payment
< Check-out conto senza caparra >
< Ripresa conti emessi di un conto senza caparra >
< Check-out conto con caparra (non fiscale) >
< Emissione deposito (fiscale) >
< Emissione Nota di credito a cassa su conto emesso con Split Payment >
< Emissione Nota di credito a sospeso su FATTURA RIEPILOGATIVA emessa con Split Payment >
< Emissione Nota di credito a sospeso su FATTURA emessa con Split Payment >
< Riepilogo corrispettivi con dettaglio PA e Split Payment >
Lottery and Rounding, updates to the RT 2021 law
Lottery from check-out
Lottery in prepayment entry
Lottery in prepayment entry from Reservation
VIDEO – Receipt lottery
Arrotondamenti per contanti
Different methods of cash payment
Mixed payment method
VIDEO – Rounding for cash payments
You’re offline? Scrigno emergency procedure: Local Check-Out
Local Check-out: operation
Local Check-out: operation – Arrivals
Local Check-out: practices list
Local Check-out: basic issue, proforma
Local Check-out: peculiarities
Local Check-out: charges management
Local Check-out: at the end of the BLACKOUT
Voucher Management (COVID19)
Voucher: operational tips
Scrigno: Holiday Bonus
Holiday Bonus: guidelines
Holiday Bonus: operation
Cambio Ragione Sociale
Cambio ragione sociale – Caso 1
Cambio ragione sociale – Caso 2
Cleaning: normalizzazione degli archivi anagrafici
< Cleaning e visibilità nelle anagrafiche >
< Cleaning: primo esempio >
< Cleaning: secondo esempio >
Dedup: accorpamento delle anagrafiche
< Dedup: De-duplicazione manuale – Accorpamento >
< Dedup: verifica esito de-duplicazione >
Scrigno GDPR (Versione Basic)
< L’Anonimizzazione Manuale delle Anagrafiche Clienti >
< GDPR, Uno Sguardo ai Report >
< La Pulizia degli Archivi >
< Le Password di Accesso: Misure di Sicurezza >
Lost Interface Charges
< Assegnazione degli addebiti >
< Allerta in fase di chiusura >
< Report addebiti non assegnati >
Scrigno Video Pills
FO Pills: Reservation
- Interactive practice list
- Practice Mask Functionality
- “Statistical Fields” Management
- Individual Customer Data, Quick insert
- Company Data, Quick insert
- Agency Data, Quick insert
- Communicating Rooms Management
- Inclusion of the Contract and Treatment / Arrangement in practice
- Revenue Function
- The ‘state’ of the practice
- Mailing from the practice and link connection
- Availability Consultation
- Sold Room Type and Assignes Room Type
- Assignment Tableau
- Share Function
- Room Features
- Booking of external services
- Traces
- Room dressing
- Meal Plan
- Notes Fields
- Attendance (distinction by age)
- Stay variations
- Historical data Consultation
- The “preferences” fields
- Customer profiling
- The discount fields
- The guarantees
- Extra charges
- Advances. Inserting an earnest
- Advances. Inserting a deposit
- The guarantee
- Sales info
- The guests
- Cancellation
- Other functions – Resources available
- Other functions – Reset canceled
- Other functions – Double Booking
- Other functions – Duplication of the reservation
- Other functions – Chaining of the reservation
- Other functions – Move booking to another hotel
- Other functions – Warnings
- Other functions – Tablet for privacy management
- Various – Certification
- Various – Arrival, departure and allocation queues
- Various – Charges block
- Various – Commission
- Reservation number and voucher field
- Billing instruction management
FO pills: Availability management
- Availability display and details of practices
- Room assignment
- Manual room cleaning
- Room change
- Square Availability
FO pills: Reports
- Reports customization and default creation
- Arrival list
- Departures list
- In house guest list
- Expected movements list
- History & Forecast
- Weekly meal planning
- Housekeeping list
- Housekeeper list
- Issued bill list
- Police list
- Birthday list
- Rooming-list
- Deposit and Earnest list
< ISTAT Veneto: passaggio da MTWEB a ROSS1000 >
- Automatic debit from practice or from daily procedure
FO Pills: Night Audit
- Check for missed arrivals and departures
- PS card control
- Late check-in and no-show management
- Automatic debit
- Closures at the end of the work day
BO Pills: Main Courante
- Credit note issuance
- Internal receipt
- Entering charges by code
- Entering charges per room
BO Pills: Statistics
- Daily data summary
- Periodical balance
- Forecast
- History & Forecast
- Recorded Charges production
- SUMST balance composition
- B balance composition
- Debit creation
BO Pills: Mailing (Gp Desk)
- Reception mail – Automatic mail configuration
- MMAIL model creation
- Booking model variables
- Groups model variables
- Suspended payments model variables
- Offers model variables
- The procedures
- Model association
- Import / Export
- Template
BO Pills: Contract Management
- Rate tablet groups
- Children’s range
- Duplicate Formulas
- Guarantess
- Price lists print
CC Validation module – Nexi integration
WEBINAR Formativi Scrigno
Profiles – Dedupe & Cleanse
Invoicing Instructions
Advance-payment Management
Electronic invoicing and Commercial documents
Lost & found, complaints, queue assignment, maintenance, traces and warnings
Rates and contracts
Constraints and availability
Calculation formulas
Housekeeping & Maintenance
Pre Check-in online
Credit card acquisition mask
Budget insertion
MICE Management
Management of interfaces with distribution channels
Account-receivable Management
Charge codes and their impact on statistics
Profiles
Companies and Agencies Profiles
< Ricercare una anagrafica d/a >
< Inserire una anagrafica d/a >
< Cancellare una anagrafica d/a >
< Repeater, cliente individuale in anagrafica ditta >
Companies Agencies Profiles Overview
Companies and Agencies Profile Form: Mandatory fields
Companies and Agencies form: Non Mandatory fields
Partita IVA: importa da camera di commercio
Companies and Agencies Form: Non-Editable Fields
Company Agencies Personal Profile
Personal Profile
Anagrafica Agenzia o ditta estera con rappresentante fiscale italiano
Conditions
Company Agencies Agreement Form
Addresses
Allotment
Commissions
Commissioni Automatiche
Agencies-Companies Notes-Form
Agencies-Companies Contracts Form
Agencies Companies Sales Form
Agencies-Companies Documents Form
Companies Agencies Hotels Data Form
How To & FAQ Companies-Agencies
Guest Profiles
< Ricercare una anagrafica cliente >
< Inserire una anagrafica cliente >
< Cancellare una anagrafica cliente >
Guest (Personal) Profiles
Guest Personal Profile: Mandatory fields
Guest Personal Profile: Non-Mandatory Fields
Guest Personal Profile: Non-editable Fields
Guest Passport Form
Guest Notes Form
Guest Profile Form
Profile
Preferences
Privacy
Activities
Other Address
Sales
Guest Stays Form
Guest Hotel Data Form
Guest Document Form
Client How To & FAQ
Rate Code Management
Contracts Displaying
Research and Details of Contracts
Insertion and Modification of Prices
Deletion of a Contract
Set-Up Contracts Tables
Rate Group
Intervals-Periods
Children Slot
Formulas
Reservation
Lista pratiche interattiva
Stato Pratiche
Individual Reservation
Upper ToolBar
Overview left screen – main data
Dati aggiuntivi, individuale
Reservation in Offer status
Attaching the Prepayment to a File
Check-in individuale
Check-in individuale, Modifica
Check-in individuale, compilazione Schedine
Group Reservation
Upper ToolBar
Dati principali, gruppo
Manual entry of the group price list
Rooming List entry from Excel Sheet
Manual entry of the Rooming List
Dati aggiuntivi, gruppo
Guaranteed Group Reservation
The Group Reservation Option
The Group Reservation in Pending Deposit status
Offer for a Group Reservation
Check-in gruppo
Main Courante
Check-in and Check-Out
Check-Out Functions
“Create Paymaster”: Opening an Paymaster account
“Charges”: Insert charges
< Trasferisci >
“Discounts”: Discounts management
“Split”: Setting up payment conditions
< Libera >
< Out Gruppo >
“Split”: Account division
< Altro…: Altre funzioni di check-out >
Addebito Automatico
Charge by Product Group
F&B Charges
Restore
Residence Tax
Charge the Entire Stay
Camping Cheques
Easymeal F&B Consumption Detail List
Left Section
Central Section
Documento commerciale RT: Check-out
Corrispettivi Telematici: Check-Out, Esempi
Emissione documenti con invio Sistema TS attivo
Fattura: Check-out
Right Section
Recovery of Bills Issued of the Day
< Documento commerciale RT: Ripresa Conti Emessi >
Ripresa conti emessi con invio Sistema TS attivo
< Fattura: Ripresa Conti Emessi >
Reprinting an Issued Bill of the Day
Edit payment method on bills issued on the day
Editing a guest Name on a Bill Issued on the Day
Editing charges on the account issued on the day
Editing or reversing charges on bills issued on the day
Reversing the Tourist Tax on a bill issued on the day
Discounts on charges in a bill issued on the day
Editing Charge Description on bills issued on the same day
Charge the header of a bill issued on the day
Changing a Receipt of the day in Invoice (Reset Account)
< Annullare Documento Commerciale con anticipo >
Cambio Camera Programmato
Entering charges by code
Entering charges by room number
Credit Notes and Exceptional Circumstances
Cash Balance Credit Note
Total Cash Balance CN
Partial Cash Balance CN
NC Cassa Totale e Successiva Reintestazione
Partial Cash Balance CN and Subsequent Header Change
Total Cash Balance CN and Subsequent Header Change
Partial Accounts Receivable CN
Accounts Receivable Credit Note
Partial Accounts Receivable CN and Subsequent Header Change
Total Accounts Receivable CN
Nota di Credito su Deposito
Partial Accounts Receivable CN and Subsequent Header Change
Free Credit Note
Note di credito, casi particolari
Ricevuta Interna
Fatture di Vendita
< Le anagrafiche nelle fatture di vendita >
< Gli addebiti nelle fatture di vendita >
< Emissione Fatture di Vendita >
< Ristampa Fatture di Vendita >
< Fattura di vendita con Ritenuta d’Acconto >
< Nota di credito su Fattura di vendita >
< Nota di credito su Fattura di Vendita con Ritenuta d’Acconto >
< Nota di credito su Fattura di Vendita non presente in Scrigno >
Menu Gestione
Disponibilità
Verifica Assegnazione Camere
Ricerca Cliente
Ricerca Storico Accompagnatori
Tableau
Cardex
Rapporto Settimanale
Rapporto settimanale, legenda campi utilizzabili
Rapporto Settimanale, Impostazioni
Manutenzione
Out of Service Rooms
Lost & Found / Complaints
Gestione dei Ticket
Ticket Aperti
Operazioni sul ticket selezionato
Dettaglio dell’operazione selezionata
Dettaglio della pratica
Parametri di ricerca
Creazione nuovi ticket
Inserimento attività
Collegamento ticket ad una pratica
Warning Trace
Prepayment Management: “Deposits” and “Earnest Money”
Management Mask Overview
Prepayment registration
Editing a Prepayment (of the Day)
Prepayment Output
Automatic Earnest Money Output
Automatic Deposit Output
Return or Cancellation of a Prepayment
Return or Cancellation of Deposits
Documento commerciale RT: Depositi
Fattura: Depositi
Reports
Reports Reservation
Lista Arrivi
Informative Reports
Management Reports
In-house Accounts
Issued Bills
Questura / Istat
Invio telematico PS
Statistic Reports
Scrigno Reports
Study Extract of Historic Data (Consolidated)
Study Extract of Future Data (Prevision)
Study Extract of Historic and Future Data and Comparison with Previous Year or Budget (History & Forecast)
How to analize the increase (Pick-up) of room revenue in a period of stay (pace)
How to analize the consolidated divided between agencies and companies
Chiusure in Scrigno
End-of-Year procedures
Scrigno Closing Periods
Stampanti RT: Azzeramento (chiusura)
Azzeramento Stampanti Centro
Account Receivables Management
Payments Deadline Management
Collection of a Single Outstanding Document
Total Collection of a Single Account Receivable
Partial Collection of a Single Account Receivable
Collection of a Single Account Receivable subject to Commission
Collect sereval Accounts receivables at the same time (Multiple Payment)
Correction of an Accounts Receivable Collection
Account Statement
Documento commerciale RT: Sospesi
Fattura Riepilogativa
Menu Varie
Gestione Manuale Stato Camere: roomstatus
Chiudi come conto passante: annullare un check-in
Fatturazione elettronica
Reinoltro per risposte DF, DC, DV, DI
Rigenerazione documento
Generazione file XML
Adjustments 2021: VAT nature
Adjustments 2021: type of document in issuing bill
Scrigno automatic texts – MMail models
Change existing MMail model
Create new MMail models based on existing model
MMail model association
Interfacce Channel Manager
Operazioni Front End
Invio Disponibilità
Invio Disponibilità Automatica
Invio Disponibilità Manuale
Invio Disponibilità Calcolata
Invio Prezzi
Invio Prezzi Manuale
Invio Prezzi Automatico
Invio Restrizioni
Verifica Log Invio Dati
Log Invio Vertical Booking
Log Invio HTNG
Download Prenotazioni
Download Manuale delle Prenotazioni
Download Automatico delle Prenotazioni
Operazioni Back End
Setup Invio Disponibilità e Prezzi
Setup Invio Interfaccia HTNG
Setup Invio Interfaccia Vertical Booking
Setup Download Prenotazioni
Codifica Codice Hotel
Codifica Codici Tipologie
Codifica Codici Trattamento
Codifica Codici Supplementi Extra
Codifica Codici Contratto
Codifica Codici Carte di Credito
Codifica Codici Canali
Codifica Codici Origine
Codifica Codici Nazionalità
How To & FAQ Interfacce
Budget management
Insertion and Adjustment of monthly budget
Configuration of default parameters
Manual Insertion
Inserting of monthly budget from Excel File
Extraction
Compilation
Import
Automatic creation by Consolidated Previous Year
Entering the daily Arrangement Budget
Daily parameters Budget Setting
Manual insertion of daily budget
Inserting from an Excel file
Extraction
Compilation
Import
Inserting extra budget
Inserting budget for accomodation availability
Marketing e CRM
Marketing Automation
Marketing Automation Configurazione
Individuazione Target Anagrafiche
Invio Campagna
EasyMeal – F&B Management
Product Groups
Items
1. Tables
2. Utility keys
3. Items grid
4. Master detail
Item
Miscellaneous
Comments
Long Descriptions
Descriptions and Flag
Items list
Items: operation
Insert New Item (Dish)
Remove Item (logically)
Restore Item
Menu
Menù Composition
Services/Menu Association
Comments
Messages
Agreements
Convenzioni – Contratti
Agreements set-up
Agreements Menu
Import Items
Display Issued Bills
Reports
Issued Bills
Payments
Reversals
Storni – Esempi espositivi
Reprint Closures
Statistics
Issued Bills per Period
Issued Bills Analytic per Period
Reversals per Period
Sold Items per Period
Consumption per Period
Corrispettivi per Periodo
Reprint Closures per Period
Lista Transazioni Monetica
Lista Transazioni Monetica Sintetica
Tastiera.exe
Tastiera.exe: operatività
Login Tastiera.exe
Seleziona Ristorante
Function – Delete
Function – Click
Function – Cut
Function – Copy
Area 1 – Area Bottoni Pop Up e Bottoni Piatti
Definizione bottone – Piatto
Definizione bottone – Gruppo M.
Definizione bottone – Pagina
Area 2 – Area Funzioni
Area 3 – Area di Programmazione
Area di Programmazione: operatività
Funzione – Seleziona Ristorante
Funzione – Vai alla Pagina
Funzione – Pop-up
Funzioni per il Bottone diretto (Articolo) in selezione
Funzioni per il Bottone Pop-up (Pagina) in selezione
Funzione del Duplica
Duplicazione di un menu da un punto vendita ad un altro
Duplicazione di una pagina da un ristorante ad un altro
Easymeal: exceptions and particularities
Easymeal POS year-end closure
- Corrispettivi telematici e stampanti RT
- Lotteria degli scontrini in EasyMeal
- Arrotondamento in EasyMeal
- Fatturazione da EasyMeal
Fatturazione EasyMeal con Split Payment
EasyMeal: FAQ
Economato WEB
Tabellazione
Strutture
Utenti
Magazzini
Tipi reparto
Categorie-Gruppi-Sottogruppi
Unità di misura
Aliquote Iva
Valuta
ABC
Esercizi
Tipi Consumi
Taglie e Colori
Statistiche
Causali
Tipi Spedizioni
Tipologia Rese
Pagamenti
Tipi Documenti
Tipi Listini
Centri di Costo
Spese / Arrotondamenti
Stampa Tavole
Archivi
Articoli
Prezzo medio ponderato
Fornitori
Banche
Listini
Strutture
Stampe Archivi
Listini articoli/fornitori
Articoli per fornitore e viceversa
Articoli con prezzo ultimo
Stampe
Brogliaccio
Report Brogliaccio
Report Brogliaccio per Categorie
Rendiconto
Anagrafica Articolo Pulsante Esercizio
Anagrafica Articolo Pulsante Info
Rendiconto Centri di Costo
Documenti Registrati
Documenti da Registrare
Fatturato Fornitore
Fatturato per Articolo
Articolo e Scorta Minima
Ordini
Ordini
Stampe Ordini
Richieste Ordini
Come verificare se una richiesta d’ordine rientra nei vincoli
Gestione Richieste
Stampe Richieste
Richiesta Interna
Gestione Richiesta Interna
Stampa Richieste Interne
Movimenti
Carichi
Carico da ordine
Trasferimenti / Prelievi
Consumi
Fatture
Trasferimenti tra Strutture
Chiusure
Chiusura Mensile
Inventario
Inventario Stock
Stampa Rendiconto Chiusure
Stampa Rendiconto Chiusure CC
Chiusura Esercizio
Ricalcolo dei progressivi
Creazione File TXT
Chiusura Teorica
Utilities
Inventario Iniziale
Default
Verifica Progressivi
Duplica Prezzi Vendita
Vincoli Categorie
Vincoli Mensili
Carica INI per GPprint
Annulla Chiusure
Stampa Codici a Barre
Interfaccia EasyMeal
Tabellazione Strutture
Tabellazione Casse / Magazzini
Tabellazione Casse / Gr. Merc / Magazzini
Tabellazione Casse / Produzione / Magazzini
Tabellazione Produzione / Magazzini
Tabellazione Statistica
Date Trasferimento
Import Consumi
Analisi Venduto
Legenda Tasti Funzione
1. Set-up tables
1.1. Users and Passwords Management
1.1.1. Customising login credentials to Scrigno
1.1.4. Disabling Users
1.1.6. Customising the credentials of Personal Data consultation
1.1.8. How to & FAQ
1.2. Charges and balances setup
1.2.1. PRODUCT GROUP Basic table
1.2.2. INVOICING GROUP Basic Table
1.2.3. PRODUCTION BALANCES Basic Table
1.2.4. CHARGES Basic Table
1.2.4.1. Standard charges
1.2.4.1.1. Encoding a standard charge
1.2.4.1.2. Attaching a standard charge to the pertaining hotel
1.2.4.1.3. Attaching a Standard Charge to production Balances
1.2.4.1.4. Attaching a Standard Charge to Invoicing Groups
1.2.4.1.5. Modify an existing Standard Charge
1.2.4.1.6. Deleting or Recovering a Standard charge
1.2.4.2. Package or System Automatic Component Charges
1.2.4.2.1. Econding a Packet Component Charge
1.2.4.2.2. Attaching a Package Component Charge to the pertaining Hotel
1.2.4.2.3. Attaching a Component Charge to production Balances
1.2.4.2.4. Deleting or Restoring a Package Component Charge
1.2.4.2.5. Modifying a Package Component Charge
1.2.4.3. Package charges
1.2.4.3.1. Encoding a Package
1.2.4.3.2. Attaching a Package to the pertaining Hotel
1.2.4.3.3. Creating a Package
1.2.4.3.4. Attaching a Package to the production Balances
1.2.4.3.5. Attaching a package to the Invoicing groups
1.2.4.3.6. Deleting or Restoring a Package
1.2.4.3.7. Modifying an existing package
1.2.4.3.8. How to & FAQ charge a package
1.3. Tariff Plan Set Up
1.3.1. RANGES AND PERIODS Basic Table
1.3.2. CHILDREN AND SPECIAL CATEGORIES Basic Table
1.3.3. FORMULAS basic table
1.3.3.1. Examples of Formulas valid for Contracts by person
1.3.3.2. Examples of Formulas valid for Contracts by Room
1.3.3.3. Examples of Formulas valid for all Contract types
1.3.4. CONTRACTS Basic Table
1.3.4.1. Encoding Traditional Contracts
1.3.4.2. Encoding Web Daily Contracts
1.3.4.3. Encoding Derived Contracts
1.3.5. PRICE LISTS Basic Tables
1.4. Reservation fields Set up
1.4.1. Reservation ORIGIN Basic Table
1.4.2. Reservation CHANNEL Basic Table
1.4.3. Reservation MARKET Basic Table
1.4.4. Reservation PRODUCT Basic Table
1.4.5. Reservation CANCELLATION REASONS Basic Table
1.4.6. Reservation REFUSAL REASON Basic Table
1.4.7. Reservation WAITING REASONS Basic Table
1.4.8. Reservation ROOM PREFERENCE Basic Table
1.4.9. Reservation OTHER PREFERENCES Basic Table
1.4.10. Reservation ABBREVIATED NOTES Basic Table
1.4.11. Reservation HOTEL INFO NOTES basic table
1.4.12. Reservation SALE INFO NOTES BasicTable
1.5. Profile Fields Set Up
1.5.1. VIP Basic Table
1.5.2. GUEST TYPE Basic Table
1.5.3. GUEST PREFERENCES Basic Table
1.5.4. Guest Profile Basic Table
1.5.5. COMPANY TYPE Basic Table
1.5.6. COMPANY PROFILE Basic Table
1.5.7. AFFILIATIONS Basic Table
1.5.8. GUEST TYPE Basic Table
1.5.9. ALERT Basic Table
1.5.10. RANK-SATISFACTION Basic Table
1.5.11. DISCOUNT TYPE Basic Table
1.5.12. ORIGIN Basic Table
1.6. Service Set Up
1.6.1. PLACES AND MEANS OF TRANSPORT Basic Table
1.6.2. SERVICE MANAGEMENT Basic Table
1.7. City Tax Set-up
City Tax CONDITION TYPES Basic Table
City Tax SPECIAL CATEGORY TYPES Basic Table
City Tax PERIODS AND QUOTATIONS Basic Table
Fiscal Counters Set Up
Maintenance Module Set Up
MAINTENANE ACTIVITY Basic Table
STAFF Basic Table
Address Book Set Up
CATEGORIES Basic Table
DEPARTMENTS Basic Table
Set-up model and text
Modifying Existing Texts
Publishing Text in place of pre-existing
Publish text for the Management of Accounts Receivables
Publishing Text for Confirmation and Individual Reservation Options
Publish Text for Group Reservation Confirmations and Options
Publishing Texts for Convention Event Reservations
Publishing Text for Individual Offers
Publishing Text for Group Offer
Room Set-up
Calendar and Fairs Set Up
Calendar Basic table
FAIRS Basic Table
Scrigno Easymeal Tablet NF525
Informative Reports
Lista Arrivi
Management Reports
Lista Arrivi
Management Reports
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