Default amount of days after which you are searching: If you have too many tasks, it can be helpful to only show a certain amount of days ahead. In this case, you will only see tasks for certain days, which you have indicated in the settings. Whilst searching, you can set for an exception to show additional tasks.
Automatically creating a task with a concept: When you activate this setting, a task for a specific person will automatically be generated, when a concept is being prepared.
Send me email notifications about tasks that have been set up and created: In this menu, you can set whether an email notification should be sent along with the created tasks.
Show task warnings in the dashboard: If you enable this setting, you will receive an automatic ‘‘pop-up’‘ notification for created tasks in BaseNet’s dashboard. This “pop-up” can also display calendar items in addition to tasks. It is also possible to manually set a “pop-up” for specific tasks.
Default selection in the task search: Here you can set the default search for certain employees.
Default task type for new tasks: In this screen, you can create a default attribute for newly created tasks.
Task status: In this menu, you can manage several task statuses.
Task types: In this menu you can create types of tasks. For each type you can set a due date and a completion date.
The following image shows an example of task with the type “callback”.
With a callback request you wish to have someone call back within 4 hours after the task has been created. After 8 hours this person would be too late. For this you click on “New” after which you fill out a description in “Callback”. In “Escalation after” you set “4” under performed hours and “1” under “Ready by”. If you now create a callback request this will appear with a green icon, after 4 hours the task shall escalate and the icon turns orange after which it will subsequently turn read if the task has yet to be completed.
