The employer should formulate a plan concerning how to proceed with the investigation. The plan should identify:

  • Who will be conducting the investigation?
  • What documents (e.g. personnel files) will be looked at?
  • The order in which people will be interviewed.
  • Standard information that each person will be told as part of the interview process.
  • Name of the threat-maker and his/her relationship to the organization and to the recipient.
  • Name(s) of the victim(s) or potential victim(s).
  • When and where the incident occurred.
  • What happened prior to the incident?
  • How the incident ended.
  • Names of witnesses.
  • What happened to the threat-maker after the incident?
  • What event(s) may have triggered the incident?
  • Past events occurred that lead up to the incident?
  • Suggestions for preventing violence in the future.

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