The TAT’s first meetings should center around the goal of assessing the work environment and setting/refining policies and procedures.
According to OSHA guidelines for workplace violence prevention programs (WVPP), Written policies should specifically state that the employer:
- Refuses to tolerate violence at the workplace;
- Develop and implement a program to reduce incidents of violence;
- Provide adequate authority and budgetary resources toward WVPP;
- Encourage employee participation in the design and implementation of the WVPP;
- Apply WVPP policies consistently and fairly to all employees;
- Require prompt and accurate reporting of violent incidents (whether or not physical injury has occurred); and
- Will not discriminate against victims of workplace violence.
TAT should review previous incidents of threats or violence in order to identify patterns that may indicate the causes and nature of threatening incidents to identify areas of need and to revise and improve the current policy and procedure.
- Review general building area and workstation designs to ensure safe and secure conditions
- Make certain that facilities are designed to ensure the privacy of clients, yet permit employees to communicate with staff in emergency situations
- Provide internal communication systems that enable employees to contact assistance in an emergency
- Examine and maintain security equipment on a regular basis