Technology is now employed extensively by intelligence analysts to extract meaning from available information, to support the performance of a variety of analyses, and to aid in the communication of analytical results to the users of intelligence. The design of systems to support the intelligence process, and specifically intelligence analysis, can benefit from what we now know about the nature and role of critical thinking in this process. This knowledge of the specific skills required also supports the application of cognitive ergonomics to the development of training systems and methods that best meet analyst performance requirements. To be meaningful and realistic, training content and exercises must be developed and implemented within the context of available technology. Below, we summarize some of the technology that might be employed for extracting and analyzing information, the design of which can benefit from cognitive ergonomics that addresses specific critical thinking skills.
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