When an External Assessor reverts an Assessment Statement back to their client, the returned Assessment Statement will display a “Response Needed for External Assessor” status. To address these Assessment Statements, you as the client will need to do the following.

  1. Take note of the External Assessor’s comments in the External Assessor Comments field.
  2. Make the recommended adjustments according to the External Assessor’s suggested score and comments, if provided.
  3. Once the adjustment is made, click on Save. You may amend the Subscriber Comments to reflect these new adjustments, but this is not required.
  4. Once all reverted Assessment Statements have been answered, click on “submit this domain back to your assessor” link atop of the page.
  5. Click OK on the pop-up box to confirm you want to send the Assessment Statements back to the External Assessor.

Response Needed for External Assessor

Submitting back to External Assessor


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