2.4. Resetting MyCSF Password

If you have forgotten your MyCSF password, please follow the steps below:

1. From the HITRUST Portal, click the ‘Reset Password’ link adjacent to the ‘Login’ button.
2. Enter your email address associated to your MyCSF Account and click the ‘Reset’ button.
3. Locate the email with the subject line: “HITRUST Login Registration – Password Reset” from sender: no-reply2@mail.mycsf.net. Within the body of the email is a string beginning with “Your temporary password is:” The series of characters that succeeds this string will serve as your temporary password.
4. Go back to the HITRUST Portal Homepage and enter your email address and temporary password. Once entered, click the ‘Login’ button.
5. If the right credentials were entered, you will be prompted to change your password

Reset Password Link

Enter Email Address

Password Reset Email