The HITRUST Portal supports the use of SMTP, SMS, Phone Call, and Time-Based Authenticator Apps to receive the One Time Passcodes (OTP) necessary to finish the log-in process. By default, all accounts are automatically provisioned with the SMTP option active. If you would prefer that the HITRUST Portal send the OTP in different fashion, click the “Setup how you want to receive security codes” link on the HITRUST Portal landing page.
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