At the official website of Agres the user finds complete supplementary content to this manual, such as download latest software updates, training and video tutorials to always get the best out of your system IsoView.
Whenever necessary, the customer can rely on our qualified technical teams to resolve issues related to maintenance and supplies of parts and accessories..
Maintenance
When defects or malfunctions are identified by the user in any component of the system IsoView, it is necessary to contact the Technical Assistance team of Agres, by sending an email through the channel support@agres.com.br.
The data of the Model, Serial number, identifier, Application Version, in addition to the customer’s personal data, the purchase invoice, and the report pointing out the defects or malfunctions found in the most detailed way possible.
Our trained technical staff will carry out the evaluation and contact you as soon as possible, together with the customer, to determine the necessary actions to solve the problems pointed out..
Supplies
In case of need to purchase spare parts and accessories for the system IsoView, the customer must contact our commercial teams through the channels posvenda@agres.com.br or comercial@agres.com.br.
The figure and table below describe the system component codes IsoView.
Item | Description | Code |
---|---|---|
|
Monitor IsoView | 5001010800030 |
|
antenna cable GNSS | 4001030100069 |
|
Antenna GNSS with magnetic base | 4001070100030 |
|
Accessory for fixing the antenna GNSS with double sided tape | 4002020200001 + 4002040100007 |
|
monitor power cable | 4001030100329 |
|
Battery connection cable, with fuse holder | 4001030100023 |
|
Trio of monitor attachment set suction cups | 5001010600001 |
|
Hinged arm of monitor mounting assembly | 2002080100003 |
|
portable memory | 5001010400003 |