Pop-A-Que

The Pop-A-Que routing feature allows multiple users to work the items that were routed to one central routing queue. For example, if you have a large number of items that get routed to the Billing routing queue for indexing, you can set up the Pop-A-Que feature to allow any number of users to automatically retrieve the next available item from the Billing routing queue and place it in that user’s queue.

Enabling the Pop-A-Que feature is accomplished by assigning a Pop-A-Que routing profile to the multiple users who will work the queue.

Perform the following from the IBMi:

1. Navigate to the RVI main menu by typing GO IMAGE.
   (RVILIB must be in your library list.)
2. Option 8 Maintenance Menu
3. Option 17 Maintain User-Specific Parameters
4. Put an X next to Routing Pop-A-Queues
   

5. F10 = Add User

6. Enter the IBMi host system user id and description then press enter.

7. F10 = Add Next Entry
   To change an existing entry, select that entry with an X.
   Press to continue.
   

8. Specify a routing profile.
   F8 permits the user to select Routing Profiles from a list.
   Press enter to continue.
   

Repeat Steps 7 – 8 as needed.

For those users enrolled with a Pop-A-Que Routing Profile, will be available during workbasket inquiry.

When is pressed:

• If the user is set up with multiple Pop-A-Que entries, a selection list will be presented.
  
  

• If the user is set up with only one Pop-A-Que entry, the queue will automatically pop.

Copyright 1992, 1999, Real Vision Software, Inc. (RVI), Alexandria, Louisiana. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means without the express written consent of RVI Software, P.O. Box 12958, Alexandria, LA 71315-2958. However, copies of the One Look Manual can be reproduced, in whole or part, for use with the Real Vision Imaging System by Real Vision Software Licensee’s, for use with the imaging system.