The Pop-A-Que routing feature allows multiple users to work the items that were routed to one central routing queue. For example, if you have a large number of items that get routed to the Billing routing queue for indexing, you can set up the Pop-A-Que feature to allow any number of users to automatically retrieve the next available item from the Billing routing queue and place it in that user’s queue.

Enabling the Pop-A-Que feature is accomplished by assigning a Pop-A-Que routing profile to the multiple users who will work the queue.

Perform the following from the IBMi:

  1. Navigate to the RVI main menu by typing GO IMAGE.
    (RVILIB must be in your library list.)
  2. Option 8 Maintenance Menu
  3. Option 17 Maintain User-Specific Parameters
  4. Put an X next to Routing Pop-A-Queues
  1. F10 = Add User
  1. Enter the IBMi host system user id and description then press enter.
  1. F10 = Add Next Entry
    To change an existing entry, select that entry with an X.
    Press to continue.
  1. Specify a routing profile.
    F8 permits the user to select Routing Profiles from a list.
    Press enter to continue.

Repeat Steps 7 – 8 as needed.

For those users enrolled with a Pop-A-Que Routing Profile, will be available during workbasket inquiry.

When is pressed:

  • If the user is set up with multiple Pop-A-Que entries, a selection list will be presented.
  • If the user is set up with only one Pop-A-Que entry, the queue will automatically pop.

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