Non Microsoft Office Documents
A message will occur stating the image is not available because the document could not successfully be converted to PDF.

In this instance, select the option to view in the RVI PC viewer, by selecting the icon at the top right of the display screen to toggle between PDF and Viewer.

Microsoft Office Documents
The user will get a prompt in the browser to open the file.

To bypass the prompt to open the file in Google Chrome, see No Preview Available for instructions on how to setup Google Chrome to view Office documents.


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