In this section, users can access a list of all quality events created using the application.

Search Panel

All fields inside the search panel act as search boxes. Any value inputted inside them will be, upon request, searched for in the grid and, if possible, retrieved.

  1. Event Type: This is a single-select dropdown field that allows users to filter by event type.
  2. Severity: This is a single-select dropdown field that allows users to filter by severity level.
  3. Source: This is a single-select dropdown field that allows users to filter by source.
  4. Business Division: This is a single-select dropdown field that allows users to filter by business division.
  5. Business Line: This is a single-select dropdown field that allows users to filter by business line.
  6. Needed CAPA: This is a checkbox which, if selected, allows users to filter by events that needed CAPA.
  7. Filter: This button retrieves the list of requests that match with the search (based on the values entered).
  8. Clear Filter: This button clears the filters that were used in the previous search.

Grid

Inside the grid, events are primarily organized by the values inputted in the New Quality Event section of the application. They are also organized, however, by whether they were sent to CAPA in the Review the Issue – Needs CAPA stage of the workflow and whether they were triggered from the Audit application.

  1. View: This button allows users to view a quality event.
    • To view, select the event that you want to view from the grid and click on the View button. In viewing mode, users cannot make any modifications. They can, however, view details in supplemental forms, download attached files, and access/download any available templates.

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