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Interfacing Technologies Corporation
Quality Event — #14
#14.2
#14.1
#14
#13
Table of Contents
Interfacing Technologies Corporation
Quality Event — #14
Quality Event — #14.2
Quality Event — #14.1
Quality Event — #14
Quality Event — #13
1.
User Manual for Quality Event Application
2.
Technical Support
3.
Legal Notices
4.
Release Notes 11.0
4.1.
New Features
4.1.1.
New Quality Event – New Fields
4.1.2.
Modify Quality Event Task
4.1.3.
Add Action Item to Quality Event – New Fields
4.1.4.
Quality Event List – Templates
4.1.5.
New Features in Admin Settings
4.2.
Feature Improvements
4.2.1.
New Quality Event – Event Type Options
4.2.2.
New Quality Event – Organization Dropdown Renamed as Business Division
4.2.3.
New Quality Event – Relate Product to EPC Object
4.2.4.
Contain/Correct Issue – Gather Details Option
4.2.5.
Gather Details – Close Issue Option
4.2.6.
Add Action Item to Quality Event – Task Type
4.2.7.
Improvements in Admin Settings
4.3.
Known Bugs and Limitations
4.3.1.
General – Dropdown – More Items
4.3.2.
General – Select All and Import All
4.3.3.
General – Import from Excel
4.3.4.
General – Rich Text Pop-Up Option
4.3.5.
Gather Details – Action Item ID
5.
General Application Functionalities
5.1.
Field Behavior
5.2.
Data Extraction/Integration
5.3.
Grid
5.3.1.
Browse Grids
5.3.2.
Update Grids
5.3.2.1.
Inline Add/Inline Edit
5.3.2.2.
Add/Edit
5.4.
File Attachment
5.5.
Delete
5.6.
Comment
5.7.
Rich Text Field
5.8.
Dropdown
5.8.1.
Single-Select Field with Modal Window
5.9.
Templates
6.
Quality Event Application Overview
6.1.
Accessing the Quality Event Application
7.
Settings
7.1.
General Settings
7.1.1.
EPC Settings
7.1.2.
Compliance Types List
7.1.3.
Frequency
7.1.4.
Category
7.1.5.
Location
7.1.5.1.
Region
7.1.5.2.
Country
7.1.5.3.
Site
7.2.
Quality Event Settings
7.2.1.
Reasons
7.2.2.
Related To
7.2.3.
Sources
7.3.
Action Item Setting
8.
Quality Event Application Forms and Workflow
9.
New Quality Event
9.1.
New Quality Event Instance
9.1.1.
Quality Event Triggered From Audit Application
9.1.2.
Relate Product to EPC Object
9.2.
Review the Issue
9.2.1.
Quality Event Details
9.2.2.
Review
9.3.
Modify Quality Event
9.4.
Contain/Correct Issue
9.5.
Gather Details
9.5.1.
Quality Event Details
9.5.2.
Immediate Containment
9.5.3.
Gather Details
9.5.4.
Risks
9.5.4.1.
Add Risk to Quality Event
9.5.4.1.1.
Risk Scoring System
9.5.5.
Actions
9.5.5.1.
Add Action Item to Quality Event
9.5.5.1.1.
Add Budget Information
9.5.5.1.2.
Internal Action Type Options
9.5.5.1.2.1.
Is a Re-Training or New Training Required?
9.5.5.1.2.2.
Does EPC Documentation Need to be Updated?
9.5.5.1.2.3.
Other
9.6.
Review the Issue – Needs CAPA
9.7.
Correct the Issue with Actions
9.7.1.
Execute the Action Items
9.7.1.1.
Is a Re-Training or New Training Required?
9.7.1.2.
Does EPC Documentation Need to be Updated?
9.7.1.2.1.
Close IR in EPC
9.7.1.3.
Other
9.7.1.4.
Request Extension for Action Item
9.7.1.4.1.
Approve or Reject Extension Request
9.8.
Create SCAR
9.8.1.
Create SCAR Instance
9.8.1.1.
SCAR Details
9.8.1.2.
Issue Assessment
9.8.2.
Submit to Supplier
9.8.2.1.
SCAR Details
9.8.2.2.
Issue Assessment
9.8.2.3.
Root Cause
9.8.2.3.1.
Investigation
9.8.2.3.2.
Analysis
9.8.2.3.3.
Root Cause
9.8.2.3.4.
Review
9.8.3.
Review SCAR
9.9.
Check Issue Correction
10.
Quality Event List
9.8.1.
Create SCAR Instance
9.8.
Create SCAR
9.8.1.1.
SCAR Details
This form is composed of two tabs:
SCAR Details
Issue Assessment
9.8.
Create SCAR
9.8.1.1.
SCAR Details
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