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Communication Preferences

Users can choose the priority of how messages are sent to them.
By going to My Schedule > Details, they can click on the Message Priority dropdown and choose the order of communication via:

App Notification or SMS (text) or Email

ShiftMatch fully complies with Canadian Anti Spam Legislation (CASL).

Users will only receive text notifications from ShiftMatch if their cellphone number is included in their User Profile.
All Users can login to ShiftMatch and remove their cellphone number from their profile at any time.

Users will only receive email notifications from ShiftMatch if their email address is included in their User Profile.
All Users can login to ShiftMatch and remove their email address from their profile at any time.

Users can opt to receive app notifications from ShiftMatch should they choose to.
Please see specific details re the App on next page.
Please also see an App video below under Video Tour.

New Users will receive a “welcome” text from ShiftMatch where they will be prompted to respond with ACCEPT to continue to receive text messages.

AT ANY TIME, IF A USER TEXTS “STOP” TO SHIFTMATCH, THEIR CELLPHONE NUMBER WILL BE REMOVED FROM SHIFTMATCH AND THEY WILL RECEIVE NO FURTHER TEXTS FROM THE SYSTEM

Other items they may text to ShiftMatch and the responses they will receive below:

HELP: For help with ShiftMatch, email support@fillshiftcanada.com. Txt STOP to cancel. Message frequency varies. Std rates may apply.
AIDE: For help with ShiftMatch, email support@fillshiftcanada.com. Txt STOP to cancel. Message frequency varies. Std rates may apply.
INFO: For help with ShiftMatch, email support@fillshiftcanada.com / Contactez nous a support@fillshiftcanada.com pour de l’aide avec ShiftMatch.
STOP: You will receive no further texts from ShiftMatch. To re-subscribe, login to ShiftMatch, enter your mobile number and opt-in.
ARRET: You will receive no further texts from ShiftMatch. To re-subscribe, login to ShiftMatch, enter your mobile number and opt-in.

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