Reset a User’s Password

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Reset a User’s Password

If a User is unable to login to ShiftMatch, you may reset their password for them.

• Go to People > User Search and choose the link to the User that you would like to reset.
• Under the Login Details tab, type the temporary password in the Password and Confirm Password boxes and include a Password Hint.
• Click on “Save Changes”.

*Remember: Passwords are CaSe sensitive, must contain at least one capital letter and need to be at least 6 characters long.

Provide the temporary password to the User and encourage them to go to My Schedule > Change Password immediately after login and reset their own unique password and hint.

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