People: Why Not? – Understanding Non Matches

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Why Not?

On the People tab, the Why Not? page allows you to determine why an individual User was not matched for a specific Shortfall.

To use the Why Not? function:

1. Enter the Username of the individual User in question.
2. Enter the Shortfall ID in question.
3. Click the “Why Not” button.

ShiftMatch will then display the reason(s) why the User did not match the shift Shortfall.

*Want a shortcut to the Why Not? function on other pages and searches?
Simply click on any Why link provided and complete your search from there.

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