Settings: Agency Edit – Editing Agency Details

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Editing Agency Details

!Neither Managers nor Users can add an additional Agency.
Contact ShiftMatch to enter any new Agencies in the ShiftMatch System.

The Agency page on the Settings tab allows you to edit the details of Agencies in the ShiftMatch System.

To edit an Agency’s details:

1. Click on the Edit button name of the Agency you wish to edit.
   [A new screen entitled Agency Admin will then appear.]

2. Update the Agency’s details with any revised information:

• Agency Name
• Abbreviation
• Contact First Name
• Contact Last Name
• Email – Agency Scheduler email address used for contact when Shortfalls assigned to Agency
• Target Email
• Address
• City
• Province
• Postal Code
• Contact Priority – the order (among all Agencies) in which ShiftMatch contacts the Agency when offering Shortfalls
• Locations
• Gradings

3. Click the “Update Agency Details” button.

The updated details for the Agency will now be reflected in the ShiftMatch System.

*Click the Messages link associated with the Agency to download a CSV file of all messages sent to that Agency.

Next Topic: Settings: External Payroll Mapping →