Staffing: Agency – Monitoring Agency Use

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Agency

The Agency page on the Staffing tab allows you to view all shifts filled by outside agencies.

View Agency Shifts

To view Agency-filled shifts:

1. Type in the Start Date and End Date (or click on calendar icon for a calendar view) of the shift(s) you wish to review.
2. If desired, further narrow your search by selecting the specifics of the shift(s):

• Skill required
• Shortfall Location
• Click on the “Filter” button.

A detailed list of all Agency-filled shifts that match your search criteria will appear below.

The list allows you to easily view the:

• Agency used to fill the shift Shortfall
• individual assigned from the Agency for the shift (User)
• specific Shortfall ID
• Date of the shift Shortfall
• Deadline for filling the Shortfall
• Shortfall Location
• Shortfall start and end time (Shift)
• Minimum and maximum Grade selected for the Shortfall
• Reason for the Shortfall
• Replace button will allow you to remove the Agency worker if a better staffing solution has become available.
  

*Agencies that you choose to use for referrals are registered in ShiftMatch with a designated login.
This allows them to
(a) receive email notifications when shifts are referred to them and
(b) allocate appropriate staff based on the skills, grades and other requirements specified in the shift Shortfall details.

Next Topic: Staffing: Replace an Agency Worker →