Q2 2016 System Upgrades

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Q2 2016 System Upgrades

These upgrades went live on Tuesday July 27, 2016
As well as some general housekeeping and system performance improvements, the following is list of the main additions and enhancements to ShiftMatch.

Broadcast to Multiple Work Types
Improved Usability – change courtesy of Healthscope Knox Private Hospital
The Broadcast form now has a list of worktypes (aka Employee Types) checkboxes instead of a dropdown list.
Selecting multiple checkboxes is now allowed so that a Broadcast can target users in more than one worktype (e.g. Casual and Part-Time).

Shift Reminder
Improved Staff Attendance – change courtesy of Hotelstaff
Users can now set a reminder (hours prior to shift start time) which will send a reminder Text to booked staff.
A new Return Text is used – #774 shift reminder.
Contact your ShiftMatch account manager to discuss this feature.

Report Filtering
Improved Data Analysis – change courtesy of Hotelstaff
We have added the ability to filter the Analytical Reports (eg shortfalls, offers, cancellations) by Location and also by External Reference.
This enables location-specific reports to facilitate sign-on sheets, schedules, shift reconciles etc.

Governance CSV Report
Improved Reporting – change courtesy of YMCA GTA
A new report is available that details governance items and expiry dates for all users.

External Reference Field Naming
Improved Customization – change courtesy of Hotelstaff
The External Reference field can now be customized (e: PO Number, shift code etc).
This number can also be used to filter Reports.
Contact your ShiftMatch account manager to discuss this feature.

Data Entry Error Highlights
Improved User Experience – change courtesy of ShiftMatch Australia
When data entry errors occur on forms, the label and field are now highlighted in red.

Shortfall Details CSV Report as XML
Improved Integration – courtesy of Healthscope
Users can now access the Shortfall Details as an XML feed for use with third party systems such as data warehouse, Google Sheets, accounting systems etc.
Contact your ShiftMatch account manager to discuss this feature.

Requested Grade
Improved Reporting – change courtesy of Hotelstaff
We have added a dropdown to the shortfall add/edit screen to capture the requested Grade while still allowing the Min and Max Grade parameters.
This provides an additional level of reporting on Grade performance for shortfalls (ie: what was requested v supplied).
Contact your ShiftMatch account manager to discuss this feature.

Linked Shifts
Improved Staffing Continuity and Flexibility – changes courtesy of Hotelstaff, KU and YMCA GTA
Multiple improvements have been made to the Linked Shift function. They are:

• Editing Linked Dialog
  When a linked shift is edited, there is now an on-screen display (Cancel/Continue) warning that a Link is to be broken, including the dates of the other linked shifts.
• Linked Shift Entry
  Shifts may now be Linked via an option in the Shortfall Details tab
• Varying Start Time
  Multiple start and end times for Linked Shifts are now available
  

Maintain Shift Link When Changing Time
Improved Flexibility – changes courtesy of Hotelstaff and KU
Start and end times for Linked Shifts can now be edited without breaking the link.
Contact your ShiftMatch account manager to discuss this feature.

Date of Termination
Improved Reporting – change courtesy of ShiftMatch USA
An optional field is available for staff profiles to store a Termination Date.
Contact your ShiftMatch account manager to discuss this feature.

Upload and Delete Files on Governance Page
Improved Usability – change courtesy of YMCA GTA
Users can now upload files and delete uploaded files from the Governance page.
Contact your ShiftMatch account manager to discuss this feature.

Enhanced Gazump Function
Improved Cost Control – change courtesy of Bethanie
In addition to Externally Filled shifts, the system can now be set to allow any Agency shift to be be overwritten by a non-agency staff member accepting a shift request.
This gazumping feature can be disabled a pre-determined number of minutes prior to shift start to prevent any cancellation fees.
Contact your ShiftMatch account manager to discuss this feature.

New Message #tags#
Improved Communication – change courtesy of ShiftMatch Canada
New fields available are:

• #whoCreatedName# – this generates the Name associated with the User who created the Shortfall. (eg: John Smith)
• #whoUpdatedName# – this generates the Name associated with the User who last updated the Shortfall. (eg: Kate White)
• #whoCreatedEmail# – this generates the Email Address associated with the User who created the Shortfall. (eg: JSmith@gmail.com)
• #whoUpdatedEmail# – this generates the Email Address associated with the User who last updated the Shortfall. (eg: katiewhite123@yahoo.com)
  The email tags may be useful when used in conjunction with the cc: fields on return texts, allowing shift notifications to be sent to shift creators/updaters, as well as location owners etc.
  

Customizable Shortfall Details Page
Improved Flexibility – change courtesy of Barwon Health
In addition to the standard columns displayed in the Shortfall Details report, extra columns may be optionally displayed.
The current list of additional columns is: Shift, Grade, Location (level 4), Location (level 3), Pool, Worktype, Skill, Agency, External Reference.
Contact your ShiftMatch account manager to discuss this feature.

General Security and Technical Enhancements
Improved Flexibility – change courtesy of ShiftMatch Australia
In addition to the above functional enhancements, this release also contains several system improvements:

• Enhanced user interface and error messages when in view-only mode;
• Enhanced help files and on-page help;
• Automatic temporary halt to all feeds into Kronos systems where connection problems occur;
• Additional improved system configuration tools;
• Improvements to bulk user uploads;
• Improved archiving of key data;
• Clearer User response when attempting to accept a deleted shift;
• Removal of non-login pages from search engine indexing.
  

Next Topic: Q3 2016 Mini Release →