Q4 2016 System Upgrades

← Q3 2016 System Upgrades | Q1 2017 System Upgrades →

Q4 2016 System Upgrades

These upgrades went live on Friday December 2, 2016
As well as some general housekeeping and system performance improvements, the following is list of the main additions and enhancements to ShiftMatch.

Text Link to Accept Shifts
Improved user engagement and cost savings. Change Courtesy of: FillShift Australia

This is a very exciting new feature we’ve developed which will save staff having to reply with a Text to accept shifts. A link can now be placed in Text/Email requests that takes the user directly to the FillShift website for them to review details and accept shifts online – via smartphone, tablet or computer. We think this is such a good addition to the communication loop that we have enabled this for all customers, if you don’t want this feature contact us and we can easily disable it.
Benefits of this new feature are:

• Reduction in Text “shift confirmed” volumes, saving costs
• Increased engagement by leaving users on their up-to-date My Schedule page – encouraging more offer placement and reducing no-shows
  

Staff Deactivate & Reinitialise
Improved usability & efficiency. Change Courtesy of: The Bethanie Group

There is now a button on the change password page labeled: Inactivate & Reinitialise. Visibility of this button is limited to forceUpdate users and needs to be enabled by FillShift support.
Pressing the button displays a form that shows the username, followed by a list of their future shortfalls (after that calendar day) and a list of their future offers. Pressing cancel will do nothing and close the window. Pressing Inactivate has two impacts:

• The user will be set to inactive
• All of the user’s shortfalls will be re-intialised (including linked shortfalls) Please note, a set of linked shortfalls that all belong to that user will now all become available, but are no longer linked.
  

TXT/SMS Message Count
Improved usability & transparency. Change Courtesy of: FillShift Australia

To avoid confusion around shortfall messaging, FillShift now shows only Text/SMS request tallies relating to the shift on Shortfall Add/Edit pages and the Staffing Schedule page. The term “Message” has been replaced with “Request” where applicable.

Linked Shortfall History
Improved usability & communication. Change Courtesy of: FillShift Australia

Linked shortfalls now show ALL transaction items for ALL of the shortfalls in the linked group, not just the 1st shift in the Link.

Agency Location Limits
Improved governance. Change Courtesy of: FillShift Australia

We have added extra filtering and checking to ensure that agencies are only requested for shifts that match their allocated locations.

Shortfall Details Archive
Improved reporting. Change Courtesy of: FillShift Australia

We all get busy at times and sometime the monthly download of data is over looked so we’ve created a shortfall/vacancy details archive report accessible anytime. When enabled, a new panel opens at the bottom of the Reports page that shows links to monthly versions of the shortfall-details report.
This enables a full and rich data source to be accessed without having to remember to run reports each month. Happy reporting!

Forward Planning Visibility
Improved usability and planning. Change Courtesy of: FillShift Australia

Forward planning can be confusing at time and hard to remember exactly when the planned release of shifts will happen. A new button has been added to the Staffing page to show the Forward Planning dates that have been established. This will improve the understanding of Request sending processes when placing shortfalls for future weeks/periods.

Location Details CSV Report Changes
Improved reporting. Change Courtesy of: YMCA GTA – Canada

The Location Details CSV report now includes the Cost Centre and the Location Owner

Cancellation Screen changes
Improved usability. Change Courtesy of: Barwon Health

Notes, Files, and Cancellation info now shows when the Shortfall History screen is displayed.

Governance Items Enhanced
Improved usability. Change Courtesy of: Nursewest, Barwon Health & Monash Health

Each Governance Item now has a free-form text field for storing registration numbers, keywords etc (up to 40 characters).

Enhanced User’s Schedule Page for Managers
Improved usability. Change Courtesy of: Eastern Health, Barwon Health

A host of extra User information now appears with the User Details tab on the Manager’s view of a user’s Schedule page.

User Locations CSV Report
Improved reporting. Change Courtesy of: Barwon Health

This report now shows user’s Payroll number/Login and Grading.

But wait there’s more…
We’re already planning and working on Q1 2017 where more of your feature requests and improvements of our own are in development. 2016 has been a great year and we’re looking forward to working together with you in 2017 in providing the most efficient, user friendly allocations system to make your job a little easier and you staff a little happier.
If you need any further information on any of the features above don’t hesitate in contacting us.
Kind Regards
FillShift Canada

Next Topic: Q1 2017 System Upgrades →