Archived Users

← Send User A Manual Text Message | Reset a User’s Password →

Archived User

After 12 weeks of inactivity, ShiftMatch automatically archives a User.
You can retrieve and restore archived Users, if necessary.

To restore a User:

1. Locate the individual you wish to restore by

• choosing from the list generated under People > User Search
• checking the Archive button
• clicking the “Filter” button

2. Click the corresponding Restore User button next to that individual.
   [The relevant User Details will appear and may need updating.]
3. Click the “Save Changes” button near the bottom of the page.
   The User will now be restored in the ShiftMatch System.
4. You will still need to update the User’s profile as “Active” on the User’s Professional Details page if you want ShiftMatch to include the User in the shift Shortfall matching process.

Next Topic: Reset a User’s Password →