Q1 2017 System Upgrades

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Q1 2017 System Upgrades

These upgrades went live on Friday May 2, 2017
As well as some general housekeeping and system performance improvements, the following is list of the main additions and enhancements to ShiftMatch.

Redesign Force Update and Add Shortfall button
Improved application of system rules. Change Courtesy of: Royal Women’s Hospital

We have redesigned Force Update and Add shortfall buttons so that the Add new shortfall button looks more like the default button to discourage unnecessary use of Force update button (where placement rules can be broken).
This function is optional.

Bypass dwell
Improved fill rates for urgent shifts. Change courtesy of St John of God

There is now a checkbox next to the Submit button when creating or editing a shortfall labelled “bypass dwell”
When the checkbox is ticked, it prevents the dwell time from being added to the process time so as to expedite processing.
This function is optional.

Reports > Availability Details CSV
Improved functionality: Change courtesy of FillShift Australia

The Availability Details CSV report has columns added that shows if the user is working or not working.
Relevant headings are StatusID and StatusDescription.

Reinitialize Shift Logic
Improved shift fill rates. Change courtesy of FillShift Australia

We have strengthened the logic around re-offering a reinitialized shift to those users that missed out in the first round of offers.

Governance Description in View only
Improved usability and visibility in staff profiles. Change courtesy of YMCA of Greater Toronto

Managers with “view only” access to People info page can now see the Governance items, expiry dates and the Description.

Archived Staff Management
Improved functionality. Change courtesy of FillShift Australia

A “Restore User” button will appear under the error message when adding a new user whose unique ID has been detected in the archive.

Agency Notification Filter by Skill
Improved Agency targeting. Change courtesy of Monash Health

We have added “Skill” as a filter for notification to Agency – it operates in the same way as Location and Grade (checkboxes on the Agency Edit screen).

Preferred Name field
Improvement to communications. Change courtesy of Nursewest

A “preferred name” field can now display in User profiles (People Info page). If a preferred name exists it will be used in communications, else the First Name will be utilized.
The function is optional.

New staff welcome message
Improved staff communications. Change courtesy of The Bethanie Group

A new return text has been created for a once of welcome / instructional text and/or email when a new employee is added to FillShift.
This feature is optional.

See Settings > Return Text > Welcome New Staff

Governance items seen by Casual Staff
Improved visibility by Staff. Change courtesy of Nursewest

We added the ability to show governance item details to Casual staff on their Details page (My Schedule > Details).
They are not able to edit but just to view.

Ability to see targets for Broadcast
Improved usability and targeting. Change courtesy of Barwon Health

We have added the ability to have a summary after a broadcast has been sent to know who the broadcast did or did not go to.
This will essentially identify users without cell phones.

After submitting the broadcast a summary screen shows total matches, sending matches (for those that can be sent) and a full user list matching the filters used.

Ability to choose compulsory fields in profiles
Improved data integrity. Change courtesy of Barwon Health

We have added the ability to nominate fields under Personal, Professional or Governance details to be mandatory when adding/editing user profiles.
Fields that can be mandatory include: renewal date, cellphone, email, home_phone, title, first_name, last_name, preferred_name, address, hire-date, terminate-date, Total hours allowed to work, grade, employment type, class, role rating, pool.

Display shortfall ID in Invoices
Improved Agency invoice auditing. Change courtesy of Barwon Health

You may now display the shortfall ID when shifts are imported into Invoices.

More upgrades and improvements to come in Q2, 2017.
If you have any feature requests, be sure to contact your account manager to discuss.

Next Topic: Q2 2017 System Upgrades →