Add a Split Shortfall: Shortfall Details Tab

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Shortfall Details (with Split Shortfall enabled)

!Split Shortfalls will be offered as a “block” to appropriate staff. If they accept one of the Split Shortfalls, they are accepting both sides.
Staff need to place ANY availability to match to Split Shortfalls.

The Shortfall Details tab allows you to define the appropriate information relevant to this Shortfall.
The requirements include:

• The ability to choose a Rapidbook or leave blank. Rapidbooks can be established to pre-fill Split Shortfall parameters
• To nominate the first part of the Split Shortfall Start Time and End Time
• When Split Shortfall functionality is enabled, Start – End Time:Split Shortfall will also show. Add in here the time parameters for the second part of the Split Shortfall
• the minimum and maximum Grade desired for the Shortfall
• the Reason the Shortfall is required (useful later when assessing data re Shortfall occurrences)
• Prebook (if applicable) – manually placing a User in the Shortfall
• the Maximum number of Messages that ShiftMatch should send to fill this Shortfall
• if ShiftMatch should use only people with availabilities to fill this Shortfall or not
• any Notes relevant to the shift – these may then show on the work request or confirmation texts sent to workers
• Duplicate Shortfall – used to place 1 or multiple Shortfalls for this location and on this day and time
• Notification Deadline (the time in advance of the shift that Management should be notified if it is not filled)

!If both sides of a connected Split Shift cannot be filled by one person, they can be separated and offered as unconnected Shifts. See Edit Split Shortfall

Next Topic: Edit a Split Shortfall →