The chain of communication will remain the same for all reactive responses to media enquiries about incidents on the beach or in the region (rescues, first aid treatments, safety warnings, beach visitations, etc.).
1. Incident occurs
2. Patrol Captain is informed
3. Patrol Captain advises SurfCom
4. SurfCom will then advise the relevant personnel (e.g. DO, Rove Lifeguard, LSSC or RM, as well the MEDIA TEAM.
5. LSSC advises others (e.g. council)
6. If necessary, the DO, Rove Lifeguard, LSSC or RM will make media comment in consultation with the MEDIA TEAM.
(Note –MEDIA TEAM will appoint appropriate spokesperson if the issue is serious – such as a drowning. The Club Captain or Patrol Captain may comment if the issue relates specifically to their beach – such as a beach closure, crowd numbers, minor rescue, minor first aid, shark sighting, weather, etc. – and the Duty Officer/Lifesaving Services Coordinator has approved).
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