A donor/recipient may be declared Lost to Follow-up, only after the center has tried to make contact and is unsuccessful at reaching the donor/recipient.

The Lost to Follow-up icon only displays for eligible forms and only if the form is in DUE status.

Once the icon is clicked, a dialog box displays.

  1. Select a reason code for Lost to Follow-up by clicking on the box in front of it
  2. After a reason code is selected click on Submit Now, then the form status will change to LTF

  • If the Lost to Follow-up icon is clicked in error, click on Cancel to clear and close the Lost to Follow-up dialog box. The form will remain in DUE status.
  • If data becomes available after a form was made Lost to Follow-up, the form can be reset using the reset icon on the recipient forms grid and the form will return to DUE status.
  • If the form you wish to make LTF is in SVD status:
    • Click the EDIT form icon in the first row of the forms grid.
    • Then click the CLEAR FORM icon.
    • The window opens to verify that you want to clear data from the form, click Yes.
Last modified: Jul 26, 2024