9.1 Reporting

VERSION 1.0 – DECEMBER 2023

Purpose: The purpose of this procedure is to outline the steps for maintaining reporting requirements within the centre.

Scope: This procedure applies to all operators responsible for generating and sending reports within the organisation.

1. Overview
   1.1 All operators must familiarise themselves with the reporting requirements for their specific role within the centre.
   1.2 All operators must generate reports in a timely and accurate manner as per the established schedule.
   1.3 OCS or Senior Operators are responsible for ensuring that reports meet the established standards before sending them.

2. Procedure
   2.1 Operators must be aware of the specific reporting requirements for their roles and tasks. This includes understanding the type of reports, frequency, data sources, and submission deadlines.
   2.2 Operators must submit reports to the OCS or Senior Operator for review. This allows for accuracy, completeness, formatting, and adherence to the reporting guidelines.
   2.3 Operators must refrain from disseminating reports anyone other than the personnel in the email groups allocated.
   2.4 Operators must use saved templates and wording when distributing reporting to allow for consistency across all operators.
   2.5 Operators are encouraged to provide feedback to other operators to allow for identification and correction of errors. Alternatively, this can be reported to the OCS.
   2.6 If a change is required in the reporting requirements or guidelines, operators must notify the OCS. The OCS will in turn review and update the policy accordingly and communicate the changes to relevant operators.
   2.7 Training sessions can be organised to assist operators with the reporting requirements and procedures outlined in this SOP.

Refer to Weekly Task Appendix