1.1. Introduction

Observit Services
Observit Mobile Surveillance is a cloud-based subscription service that revolutionizes video surveillance across bus fleets and serves as a platform for all stakeholders (bus operators, transit authorities, police and others). Based on IP cameras and wireless connectivity, it provides remote access to vehicles that does away with onboard work and standstills. The service makes it fast and easy to retrieve evidence, maintain surveillance equipment or gather data for business optimization – all while using less hardware. As technology, vehicles, fleet size and operating arrangements change, it ensures compatibility both backwards and forwards within the fleet.

Fleet device management
By remotely handling any changes in surveillance technology, vehicle location or even fleet generations, Observit Mobile Surveillance keeps onboard surveillance systems up to date. All fleet devices connect automatically with the Observit Enterprise Center in the cloud to receive preconfigured settings, which reduces the need for specialist work on board. By remotely aggregating self-diagnostics from each camera in the fleet, Observit Mobile Surveillance continuously provides stakeholders with health check, warnings and error messages that simplify troubleshooting and maintenance decisions. Through a common cloud interface for all vehicles, cameras, and people sensors, regardless of age, Observit Mobile Surveillance makes it easy to implement and maintain the same surveillance settings and policies throughout your fleet.

Security & safety
By providing live video and audio for incident and driving management, as well as remote access to recorded evidence, Observit Mobile Surveillance reduces the time and effort needed to safeguard passengers and drivers. Observit Mobile Surveillance enables fast reaction to security incidents through live video feeds, triggered by manual alarms or automatic detection – plus easy location of specific recorded sequences for use as evidence. By providing contextualized evidence that combines video with vehicle and driving data, Observit Mobile Surveillance simplifies investigations and reduces your insurance costs. Observit Mobile Surveillance promotes safe driving by continuously authenticating the driver and triggering remote assistance in potentially dangerous driving situations.

Business Operation
By combining video with passenger and driving data, Observit Mobile Surveillance gives you powerful tools for improving efficiency, passenger satisfaction and the basis for payment decisions. Observit Mobile Surveillance helps you understand passenger flows by supplying reliable counts, queue assessments and demographics for use in optimizing routes, services, and payment. (In combination and integrted with with people counting, fleet info, demographics). In combining onboard video with driving data, telematics, Observit Mobile Surveillance helps you optimize passenger comfort by providing a full picture of driving performance for evaluation and education. When integrated with vehicle systems that monitor eco-driving, fuel consumption or other telematics, Observit Mobile Surveillance provides context for analysis that can lead to savings.