Using this knowledgebase
This knowledgebase is designed to be viewed on-screen in a standard web browser and should be easy and intuitive to use. Individual topic pages may be printed off if you wish using the Print icon at the upper right of each topic page.
The knowledgebase is organised as a series of topics and subtopics grouped into a hierarchy of broad top-level categories. These categories form the skeleton of the Table of Contents which can be viewed to the left. The top-level categories are always visible within the table of contents and clicking on the arrow icon to the left of a top-level category will simply show or hide the set of topics associated with that category.
To view the contents of a topic simply click on its entry in the table of contents and the topic content will appear in the main pane to the right.
Top-level categories also have content (click on the category text itself and not on the icon arrow to its left). Sometimes this will be just a short introduction to that category, while other categories may contain more important guidance describing how help for that particular category is organised..
You can move around within the table of contents at will. There are often internal links within a topic content to another topic. Clicking this internal link will take you directly to the new topic and will move the highlighter in the table of contents to its correct new position.
Vue vs VP2 stations
This knowledgebase covers the two main ranges of Davis weather station – the Vue and VP2 models. (The new Davis Enviromonitor range, introduced in 2017, is not included here.) Vue and VP2 models are obviously rather different designs catering for distinct markets and applications, but troubleshooting advice is broadly similar for both station types and essentially identical in some areas like Weatherlink logger issues. So the KB does not contain separate Vue and VP2 sections but advice about the two station types is instead intermingled within the same troubleshooting sections with specific notes about each type, where relevant. There is the occasional subtopic on one model type or the other such as the description of the Vue ISS where this is helpful for clarity.
If you cannot find what you’re after from simply browsing the knowledgebase then please don’t ignore the Search option in the main title bar at the top – these may often be able to reveal words or phrases that are buried within the content of individual topics. If you try to search for a term that you think should be searchable but fail then please let us know using the Comments option at the bottom of each topic page.
Public vs private knowledgebases
Can we encourage you to use the Yes/No voting buttons and Comments/Feedback option at the foot of each page – this will help us to refine the knowledgebase further over time.