Removing Holds

To remove a hold in a client’s record, click on the Holds/Appt tab in the clients file. The Holds/Appt screen will display.

*The grid will display active holds only by default. You may change this in the View box under the grid.

• Click on the hold in question and click on the Remove hold button.
• An Inquiry box will appear asking for further clarification or to confirm the request.

• Click OK
• Click on the appropriate button to remove the hold.