COMMUNICATION CHAIN – INCIDENT EXAMPLES

Example: Rescue on patrol
1. Incident
2. Lifesaver informs Patrol Captain
3. Patrol Captain informs SurfCom
4. SurfCom notifies Duty Officer, Rove Lifeguard, LSSC or RM, as well as MEDIA TEAM
5. MEDIA TEAM liaise with relevant spokesperson

Example: Media contacts patrol about safety warnings (eg large number of marine stingers present, or sharks feeding close to shore)
1. Media calls
2. Query referred to Patrol Captain or Club Captain
3. Patrol Captain informs SurfCom
4. SurfCom notifies Duty Officer, Rove Lifeguard, LSSC or RM, as well as MEDIA TEAM
MEDIA TEAM liaise with relevant spokesperson.

Example: Drowning
1. Patrol Captain informed
2. Patrol Captain informs SurfCom
3. SurfCom notifies Duty Officer, Rove Lifeguard, LSSC or RM, as well as Media Team
4. MEDIA TEAM appoints spokesperson and liaises with this person before interview is undertaken
5. Lifesaving Services Coordinator, Duty Officer or other approved and appointed person (MEDIA TEAM if necessary) makes comment/statement to media.