13.3. Review SCAR

Once the supplier representative has addressed and submitted the SCAR, the assigned user will receive a notification in their Pending Tasks, prompting them to examine it.

*An email notification will also be sent to alert them about the task. For more information on email notifications and their role in the application, click here.

Clicking on either the subject in Pending Tasks or the button in the email will direct users to the SCAR to Review form. This form, largely mirroring the Execute SCAR Investigation form, presents almost all fields in a read-only format. Users can review the report details, issue assessment, and root cause investigation before deciding whether to approve or reject the SCAR.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Accordion: In the Root Cause accordion, users are granted access to the Review sub-accordion, which allows them to assess the comprehensive impact of the identified root cause.
   • Review
     

     **Note that while other accordions in the form are read-only, users can still review the information within them, which is carried over from previous stages of the workflow, to inform their assessment.

2. Internal Comment: This is a rich text field that allows users to provide comments or notes related to the SCAR.
   

   **Any feedback provided will be visible to the supplier representative in the SCAR Refused by Reviewer form.

3. Reject: This button allows users to reject the SCAR.
   • If selected, specified supplier representative will be tasked with re-executing the investigation.
4. Approve: This button allows users to approve the SCAR, bringing the workflow to an end.
   

   **If the SCAR was initiated by a supplier action, the assigned action completion reviewer will then need to sign off on the action.