9.2.1.1. Close IR in EPC

To close an IR in EPC, the steps are as follows:

1. Once you have either found or been directed to the object in EPC, click on the Collaboration button (indicated by the arrow):
   
2. Selecting the Collaboration button will open the following tab:
   
3. Click on the relevant action item. It will display the following fields:
   

   **In this tab, action items are identified by the applications from which they originate (e.g., CAPA, Quality Event, Action Item, etc.).

4. Click on the Close Topic button (indicated by the arrow).
   
5. Selecting the Close Topic button will display the following page:
   
   • Topic Type/Subject: These fields are disabled in this tab, preventing any modifications.
   • Priority: This is a single-select dropdown field that displays the list of priority levels. It allows users to select only one value at a time from the dropdown.
   • Impact: This is a single-select dropdown field that displays the list of impact levels. It allows users to select only one value at a time from the dropdown.
   • Value: This is a single-select dropdown field that displays the list of value levels. It allows users to select only one value at a time from the dropdown.
   • Due Date: This is a date picker that allows users to select the due date for the action item.
   • Add Files: This is a file attachment field that allows users to upload any relevant files.
   • Description: This is a text field that allows users to input a description for the action item. It is a mandatory field. Users can expand this field to encompass multiple lines.
   • Cancel: This button allows users to cancel the process.
   • Close Topic: This button allows users to close the topic/IR.
     • Once selected, a pop-up window will appear with the following confirmation message:
       
     • Click on either the Cancel button to cancel the process or the Yes button to confirm the closure.